Fab Alert · Semiconductor operations · 2024

Turn a factory alert into a clear response.

I designed a connected monitoring and mobile response concept for semiconductor operations. The product decision was to preserve severity and equipment context as a team moves from identifying a factory alert to investigating one machine.

ROLE & OWNERSHIP

I owned the information hierarchy, large-screen and mobile interaction design, and prototype. I compared layout directions and refined the response flow with the team for a customer demonstration.

SCOPE

Customer demonstration · Monitoring wall and mobile · March 2024

THE CHALLENGE

Preserve the alert context from detection to response.

A factory overview can show many equipment states at once, while a technician responding to one alert needs a narrow, actionable view. Repeating the same dashboard on a phone would bury the decision; stripping away too much context would make the alert hard to trust.

01 / DISCOVER

A visible alert is only the start of a response.

Domain input → information needs → surface responsibilities

I combined domain-expert input with a review of semiconductor monitoring conventions. The key distinction was the decision being made: teams scan many facilities to prioritise attention, while a responder needs enough context to investigate one machine.

CONTEXT

Monitoring wall

Operators need to spot where an issue sits, how severe it is and which facility needs attention.

CONTEXT

Mobile response

Once an alert is selected, the responder needs the affected equipment, its state and a clear path to investigate.

PRODUCT DECISION

One alert, different hierarchies

Preserve alert identity across surfaces while changing the density of information for the task at hand.

02 / DEFINE

Scan broadly, then narrow to the affected fab.

Prioritisation before investigation

I prioritised location, severity, and alert volume in the monitoring view. Progressive disclosure then narrows the scope from facility to zone. This preserves a broad operational picture while reducing the information to review at each investigation step.

Monitoring wall · Regional alert overview interface
Monitoring wall · Regional alert overviewThe overview connects location, alert volume, equipment context and the latest alarm.
From site to fab interface
From site to fabThe site map makes an affected fab visible before operators drill into a zone.
Locate the affected zone interface
Locate the affected zoneA highlighted zone carries severity and alert count into the facility view.

Why this hierarchy: keep the regional view scannable, then reveal the facility and zone detail when the operator commits to investigating an alert.

03 / DEVELOP

Carry context down to the equipment.

From highlighted zone to machine state

I compared layout directions against the customer-demo task: locate an alert, identify the affected equipment, and inspect its history. I selected a sequence that retains alert context as detail increases, rather than asking the operator to reconstruct the incident across screens.

Review equipment interface
Review equipmentOperators can identify the affected equipment and review its alarm history.
Inspect the source interface
Inspect the sourceThe equipment view brings the underlying status into the same response path.

Design trade-off: the wall can show more parallel states; equipment detail gives one responder a focused view. The layouts are related, rather than duplicated.

04 / DELIVER

Take the same alert into a mobile response.

A portable sequence for field review

The mobile concept moves from site overview to affected fab, zone, alert and machine. Each screen answers a smaller question; none tries to reproduce the monitoring wall on a phone.

01 Locate the facility02 Review the alert03 Inspect the machine

Six mobile screens · Swipe or use the arrows to follow the response.

Mobile overview interface
Mobile overviewA portable summary preserves site status and the most recent alerts.
Fab selection interface
Fab selectionChoose a fab to move from the regional summary into a specific facility.
Facility status interface
Facility statusStatus cards surface affected fabs without reproducing a dense monitoring wall.
Zone equipment interface
Zone equipmentThe zone view groups equipment and its alert state for triage.
Alert list interface
Alert listA focused list lets the operator review alarms while away from the wall.
Machine detail interface
Machine detailA closer view carries the equipment context into the response task.
WHAT THIS WORK ESTABLISHED

Measure the response, not the dashboard activity.

The deliverable was a customer-demonstration concept with a shared wall-to-mobile information hierarchy. A plant pilot would test severity comprehension, equipment identification, and the next action, then assess response time and false-alarm handling. Production impact has not been measured.